Last updated: 2 October 2026
GlucoseMate is provided by Benjamin Smith ("we", "us"). By using the app, you agree to these terms and enter into an agreement with Benjamin Smith. If you do not agree, please do not use the service. You must be old enough to enter into a contract in your country.
GlucoseMate helps you keep a food diary, plan meals and review nutritional estimates alongside readings you choose to enter. It is for information and self-management only, not medical advice or a medical device. It does not diagnose or treat diabetes, connect to a CGM, prescribe testing or replace advice from your care team. Read our medical disclaimer.
Keep your sign-in details confidential, provide accurate account information and use the app lawfully. You must not use it for fraud, spam, unlawful or hateful content, malware, security interference, probing, scraping, infringing another person's intellectual property, or bypassing usage limits. Do not resell, redistribute or reverse-engineer the service except where law allows it.
You keep your rights in the foods, meals, notes, recipes and other material you enter, and must have the right to provide them. You allow us to store and process that material only to operate the app and the features you request. AI responses may be incomplete or wrong: check nutrition values, recipe rights and any suggestion before relying on it. You are responsible for your prompts and use of outputs. Do not submit illegal or infringing content, deceptive deepfakes, hate speech, malware or attempts to circumvent safeguards. We may filter or refuse outputs, remove infringing material and restrict accounts for abuse. Rights holders can request removal using the contact details provided with their account or purchase; repeated infringement may lead to termination.
We retain ownership of GlucoseMate's software, documentation and branding. You have a limited, personal, non-exclusive, non-transferable right to use the service while your account is active, subject to these terms. We work to keep it available but do not promise uninterrupted or error-free operation; estimates and third-party food data may be inaccurate or unavailable.
Plus is offered at the price and billing frequency shown at checkout. It renews at the chosen monthly or yearly interval until cancelled. You can manage or cancel through Manage billing in the Plus page; cancelling normally leaves access until the end of the paid period. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. For payment, billing, tax, cancellation and refund mechanics, see Paddle's Buyer Terms and our Refund Policy.
We may suspend or terminate access for a material breach, non-payment, security or fraud risk, or repeated or serious policy violations. You can delete your account in Settings (the owner account needs separate assistance). Deletion permanently removes the records associated with your account. If you have a paid subscription, cancellation is requested before account removal; see the Refund Policy for refund requests.
Nothing in these terms limits rights that cannot legally be excluded, including consumer rights or liability for fraud, death or personal injury caused by negligence. These terms are governed by the laws of Scotland, and any dispute will be dealt with by the courts of Scotland, without removing any mandatory protection you have where you live.