Last updated: 2 October 2026
If you are not satisfied with a GlucoseMate Plus purchase, you can request a full refund within 30 days of the charge date, including a renewal charge. This does not limit any statutory refund or consumer rights you may have.
Paddle is the Merchant of Record and handles payments and returns. Visit paddle.net to request a refund or get help with a charge. Have your order receipt or the email address used at checkout ready. Paddle handles the refund request and returns funds through the original payment method.
You can cancel future renewals at any time through Manage billing on the Plus page. Cancelling does not automatically refund an earlier charge; request a refund from Paddle if you want one. Your Plus access normally continues until the end of your paid period after cancellation.
See Paddle's Refund Policy and our Terms & Conditions.